Managing Your Account Settings

Update your profile, set your timezone, reset your password, and delete a Brand Space or your whole account.

Karl Fountain·

Your personal settings live in Settings > Account. This guide also covers resetting your password and deleting a Brand Space or your account.

Updating your profile

  1. Go to Settings > Account.
  2. Click the edit button under User Information.
  3. Change your Full name or Username, or drag in a new profile picture.
  4. Click Save.

Setting your timezone

CoPost shows and schedules posts in the timezone set on your account. If your posts are going out at the wrong time, check this first.

  1. Go to Settings > Account.
  2. Under Time settings, choose your Timezone.

You can also switch on 24 Hour Clock here if you prefer times like 18:00 rather than 6:00 PM.

Beta features

Switch on Beta Features in Settings > Account to try new features before they're released to everyone. Beta features may change, and you can switch them off again at any time.

Resetting your password

If you've forgotten it

  1. On the login page, click Forgot password?.
  2. Enter your email address and click Submit.
  3. Open the email from CoPost and click the link in it.
  4. Enter your new password.

If you signed up with Google

Your account uses your Google login, so there's no CoPost password to reset. Click Continue with Google on the login page.

Deleting a Brand Space

Only the owner of a Brand Space can delete it.

  1. Switch to the Brand Space you want to delete.
  2. Go to Settings > Brand Space.
  3. Scroll to the Danger Zone and click Delete.
  4. Confirm.

ℹ️ Deleting a Brand Space permanently removes it and everything in it, including posts, hashtag groups, labels and the Social Inbox. This can't be undone.

Deleting your account

  1. Go to Settings > Account.
  2. Scroll to the Danger Zone and click Delete your account.
  3. Confirm.

ℹ️ Deleting your account permanently removes it and all its data, including posts, hashtag groups, labels and Brand Spaces. This can't be undone. Deleting your account does not cancel your subscription, so if you have a paid plan, cancel it first in Settings > Subscription.

If you just want a break, you can cancel your subscription instead. Your account moves to the Free plan and nothing is deleted.

We are always here to help, so please reach out to [email protected] with any questions!