Documentation
CoPost Help Center
Step-by-step guides and references to help you get the most out of CoPost — from connecting your socials to automating your content pipeline.
Account Management
Getting Started
Getting Started with CoPost
A quick checklist that takes you from a brand new account to your first scheduled post, with links to the guides for each step.
Creating Your CoPost Account
Sign up for CoPost, verify your email address and get through the first-time setup.
Connecting Social Accounts to CoPost
This walkthrough shows step by step how to add your first social account to CoPost.
Creating and Scheduling a Post
Here we walkthrough creating a post in Composer, creating a variant for one of the social channels, adding media, previewing the post and scheduling.
Creating a Post Slot Collection
Here we'll go through setting up a post slot collection in CoPost
Getting Help and Logging a Support Ticket
Where to find answers, how to log a support ticket or send feedback, and how to follow up on your tickets.
Account Integration
Connecting Bluesky to CoPost
A step-by-step guide to integrate your Bluesky account with CoPost for seamless social media management.
Connecting Mastodon to CoPost
How to join a Mastodon server and connect your Mastodon account to CoPost.
Posting to Instagram with CoPost
How to connect an Instagram Business account and use the Instagram options in Composer, including Reels, Stories, trial reels and collaborators.
Posting to TikTok with CoPost
How to connect TikTok and use the TikTok options in Composer, including photo posts, visibility, duets, stitches and branded content.
Posting to YouTube with CoPost
How to connect a YouTube channel and use the YouTube options in Composer, including titles, visibility, categories and Made for Kids.
Posting to LinkedIn with CoPost
How to connect a LinkedIn profile or company page, tag a company page and create polls in Composer.
Posting to X (Twitter) with CoPost
How to connect X, switch to a different X account, and what to know about links, threads, polls and character limits.
Posting to Pinterest with CoPost
How to connect a Pinterest Business account, set a default board and add Pin titles and links in Composer.
Connecting Threads, Reddit and Google Business Profile
How to connect Threads, Reddit and Google Business Profile to CoPost, and what to know when posting to each.
Connecting CoPost to Claude, ChatGPT or Gemini (MCP)
Connect your AI assistant to CoPost so it can create and schedule posts, manage Brand Spaces and generate images from a normal conversation.
Content Creation
Composer - Complete Guide
This guide covers everything on the Composer screen, section by section.
Using CoGen to Create Posts Automatically
Switch on CoGen, CoPost's automated content engine, to plan, write, illustrate and queue on-brand posts for you every week.
Managing Your Posts on the Content Page
Find any post by its status, search your posts, restore deleted ones, repurpose past posts and manage your evergreen queue.
Organising with Labels, Hashtags and Templates
Group posts with labels, save hashtag groups to drop into captions, and reuse your best posts as templates, viral templates and hooks.
Bulk Creator - Overview
A quick overview of CoPost's bulk creator
Bulk Creator - Manual Creation (Grid & Sheet View)
Using the manual method in CoPost's bulk creator
Bulk Creator - Importing Content
Importing content directly into the bulk creator area
LinkedIn carousel posts
LinkedIn carousels are a clever marketing solution to keep users engaged with posts.
How to use Variables in CoPost
A comprehensive guide to defining and using variables for dynamic social media posts
Planning
Using the Calendar
See your scheduled posts by day, week or month, create posts at a chosen time, drag posts to reschedule them, and view your posting slots.
Using the Planner
Plan your month in a list view, drag drafts from the backlog onto days, swap and move posts, filter your plan and act on many posts at once.
Video Studio
Settings & Brand Setup
Setting up your video defaults
AI Auto-Generate
AI Auto-Generate is the fastest way to make an AI video: describe what you want in a sentence or two, and HeyGen's own AI picks the shots, captions, pacing, and (unless you say otherwise) the avatar and voice — all on its own.
Scene Builder
The Scene Builder is the hands-on way to make an AI video: you build it scene by scene, mixing a talking AI avatar with your own photos and video clips, and you're in control of exactly what's said and shown at every step.
Video Studio - Use Cases
Image & Video
Using Adobe Express with CoPost
CoPost is fully integrated with Adobe Express. Create stunning images and videos without leaving the app.
Custom Thumbnail Guide
Learn how to effectively select and customize thumbnails for your videos on popular platforms.
Using Custom Folders in Media Manager
Media Manager now lets you create custom folders with the ability to move media between folders for better organization.
Add media from Google Drive
Connect Google Drive to add media to your library
Brands and Teams
Creating and Customizing a Brand Space
A Brand Space contains your business/brand/team with it's own set of social media accounts, analytics, brand voice, social inbox etc.
Setting up your Brand Voice
Set up your Brand Voice, Writing Style, Image Spec and Brand Face so CoPost's AI writes and designs content that sounds and looks like you.
Collaboration & Clients
Inviting Team Members and Understanding Roles
Invite colleagues and clients into a Brand Space, choose the right role for each person, and control who can approve posts.
Letting Clients Connect Their Own Social Accounts
Send a client a secure Client Connect Link so they can connect their social accounts to your Brand Space without a CoPost login or sharing passwords.
Getting Client Approval on Posts with a Review Link
Send clients a secure Client Approval Link so they can preview posts, approve them or leave feedback, without a CoPost login.
Analyze & Engage
Understanding Your Analytics
See how your social accounts are performing, which posts work best and the best day to post, all from the Analytics page.
Replying to Comments in the Social Inbox
Read and reply to comments from your connected accounts in one place, filter them by sentiment and intent, and keep track of what you've handled.
Building Your Link in Bio Page
Create a copost.bio page with your profile, social links, buttons and products, and add it to the bio on every platform.
Automation - Auto Feed
How to Set up an RSS Auto Feed
Here we'll go through setting up an Auto Feed Automation to auto-post your RSS feed to social media
How to Set up a Social Media Hooks Auto Feed
Here we'll go through setting up an Auto Feed Automation that creates and automatically posts on-brand social media hooks
How to Set up a Shopify Auto Feed
Here we'll go through setting up an Auto Feed Automation to auto-post your Shopify store products to social media
How to Set up an Etsy Auto Feed
Here we'll go through setting up an Auto Feed Automation to auto-post your Etsy store products to social media
Adding a Fallback Image to an Auto Feed Automation
Auto Feed allows you to select a fallback image in case one can't be found or to post to platforms that need an image.
API Triggers
Troubleshooting
Troubleshooting Failed Posts
Find out why a post didn't publish, fix the most common causes and send it again.
Reconnecting a Social Account
Why social accounts sometimes disconnect, how to spot one that needs attention, and how to reconnect it in a couple of clicks.
Platform Requirements and Limits
Caption lengths, image and video limits and media rules for every social platform CoPost posts to.
Billing & Account
Plans, Billing and Payments
How the free trial works, how to upgrade, downgrade or cancel, where to find invoices and usage, and what happens if a payment fails.
Managing Your Account Settings
Update your profile, set your timezone, reset your password, and delete a Brand Space or your whole account.
Notifications and Emails from CoPost
The notifications and emails CoPost sends, who gets them, and how to change or stop them.
Can't find what you're looking for? Contact support